Selected work · Assessment / Reset
A three-year deadlock, broken in a week.
A travel company more than a decade old, with a platform rebuild stalled for three years.
- The situation
- The company had a revenue-generating legacy platform. Its rebuild had been under way for about three years and was not moving. Senior engineers disagreed on direction, and the technology and operations teams were out of step.
- What we did
- A limited partner brought us in. We ran a one-week structured assessment of the code, architecture, team and delivery process. It ended with an executive report and a prioritized roadmap. Then we set clear ownership and decision rights in engineering. We also worked with the CEO on an operating model for running technical execution. On site, we eased friction between the teams and got engineering and operations back in step.
- First milestone
- Within a week of the reset, the deadlock broke and engineering had one technical direction.
- Where it stands
- The team moved to a new platform direction, and that platform has since launched. We designed its architecture, managed the build and helped bring the in-house engineers up to speed.
- Who did the work
- Ivan, as fractional CTO and hands-on staff engineer.
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